Help
Frequently asked questions
General
Do you list prices online?
No. Prices and availability depend on the model, capacity and current stock, so we confirm them when you enquire.
Can you help me choose the right inverter and battery?
Yes. Tell us which appliances you want to run and how many hours of backup you need, and we will suggest suitable options for your home or business.
Which brands do you offer?
We offer power solutions from Luminous, V-Guard, Exide Solar Solutions and Fuji Electric (online UPS and servo stabilizers). Ask us about specific categories and models.
Do you help with installation and after-sales service?
Yes. We coordinate installation, maintenance, repair and warranty-related requests. Availability, charges, eligibility and timing depend on the product and service requested.
Does the manufacturer warranty apply?
Warranty coverage depends on the product and the manufacturer's terms. We help you check eligibility and raise warranty-related requests.
Where are you located?
We are on Anjaneya Pathulu Street in Labbipet, Vijayawada. You can call or WhatsApp us before visiting.
Fuji Electric
Which Fuji Electric products do you offer?
We currently present the Fuji Electric FINCH PW online UPS (1 to 10 kVA) and the air-cooled Servo Controlled Voltage Stabilizer range. Ask us about other models.
Where do the specifications come from?
From the manufacturer's published spec sheets (Fuji Electric Consul Neowatt Pvt. Ltd.). Specifications are subject to change by the manufacturer, so please confirm the exact model before ordering.
Are prices listed?
No. Prices and availability are confirmed on enquiry.
Who handles warranty claims?
Warranty coverage is defined by the manufacturer's terms for each product. We help you check eligibility and raise warranty-related requests.
Luminous
Can I get help choosing a Luminous product?
Yes. Tell us which appliances you want to run, for how long, and whether you are considering solar, we will guide you to suitable Luminous options.
Are prices listed?
No. Prices and availability are confirmed on enquiry.
Who handles warranty claims?
Warranty coverage is defined by Luminous's terms for each product. We help you check eligibility and raise warranty-related requests.
Can you help with installation and servicing?
Yes. We coordinate installation, maintenance and repair requests. Availability, charges and timing depend on the product and service requested.
V-Guard
Does the manufacturer warranty apply?
Coverage depends on the product and manufacturer terms. We help you check eligibility.
Exide Solar Solutions
Which battery suits my solar system?
It depends on your system. Send an enquiry and we will help you compare options.
Solar tools & quotations
Are the solar calculator and simulator results guaranteed?
No. They are modeled estimates based on the assumptions shown on each tool (sun position, typical irradiance, losses and tariffs you enter). Actual generation and savings depend on your site, weather, equipment and your electricity distribution company's rules.
Does the simulator show live production from my system?
No. Live, measured production would require a verified connection to your inverter's monitoring. The simulator only shows modeled estimates and labels them as such.
Do the calculators include government subsidies?
Not automatically. Subsidy and net-metering rules change, so the ROI calculator lets you enter any incentive you have verified as an editable input.
How do I get a formal quotation?
Send an enquiry, call or WhatsApp us with your requirement. Quotations are prepared by our team after understanding your load and site.
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